Your Privacy
Matters to Us

We collect information you voluntarily provide, as well as data generated automatically when you use our services.

Personal Information you provide:

• Full name, phone number, and email address during registration or contact
• Location data (city/area) when browsing or listing bikes
• Bike details including registration number, model, year, price, and photographs
• Identity documents (RC, insurance papers) uploaded for bike verification
• Loan enquiry details such as income, employment type, and preferred loan amount
• Payment transaction details when using secure online payment features

Automatically collected data:

• Device information: model, OS version, unique device identifiers
• IP address and approximate geographic location
• App usage data: pages visited, features used, session duration
• Crash logs and performance data to improve app stability

The information we collect is used solely to provide, maintain, and improve our services:

• Creating and managing your user account
• Displaying your bike listings to potential buyers across our platform
• Facilitating direct communication between buyers and sellers
• Processing loan enquiries and connecting you with financing partners
• Sending transactional notifications, OTPs, and service updates via SMS or email
• Verifying bikes with a "Verified" badge to build buyer trust
• Detecting and preventing fraudulent activity or policy violations
• Improving our website and app features based on usage analytics
• Complying with applicable legal and regulatory obligations

We do not share your personal information except in the following limited circumstances:

• Between buyers and sellers: Contact details (phone number/name) visible on a listing may be shared with interested buyers at the seller's discretion.
• Financing partners: Loan enquiry data is shared only with financial institutions you expressly request to be connected with.
• Service providers: Trusted third-party vendors (hosting, analytics, SMS gateways) who process data on our behalf under strict confidentiality agreements.
• Legal requirements: When required by law, court order, or government authority in India.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We implement industry-standard technical and organisational security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction:

• HTTPS/TLS encryption across all web and API communications
• Secure cloud infrastructure with restricted admin access controls
• Regular security reviews and vulnerability assessments
• OTP-based authentication for sensitive account actions

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Please safeguard your account credentials and report any suspected breach to us immediately.

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential cookies: Required for core site functionality such as login sessions and cart state.
• Analytics cookies: Help us understand which pages are popular and how users navigate the site (e.g., Google Analytics).
• Preference cookies: Remember your settings such as language or location filters.

You can control or disable cookies through your browser settings. Disabling cookies may limit certain features of the website. Our Android application may use mobile analytics SDKs with equivalent functionality.

Under applicable Indian data protection laws and principles, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information in your account.
• Deletion: Request deletion of your account and associated personal data, subject to legal retention requirements.
• Withdrawal of consent: Opt out of non-essential communications (marketing SMS/email) at any time.
• Grievance redressal: Lodge a complaint with our designated Grievance Officer.

To exercise any of these rights, please contact us at rightchoicebikebazar@gmail.com with your registered phone number and request details. We will respond within 30 days.

Our platform may contain links to external websites, partner services, or embedded third-party content (e.g., Google Maps, payment gateways). We are not responsible for the privacy practices or content of those external services.

We encourage you to read the privacy policies of any third-party services you access through our platform. This Privacy Policy applies only to Right Choice Bike Bazar's own data processing activities.

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal information from minors under 18. If we become aware that a minor has provided us with personal data, we will delete such information promptly.

If you believe a minor has submitted information through our platform, please contact us immediately at rightchoicebikebazar@gmail.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify registered users via SMS or email where required by law
• Post a notice on the app or website for significant updates

Your continued use of Right Choice Bike Bazar's services after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: